Privacy Policy
Effective Date: June 5, 2025
Last Updated: June 5, 2025
At Pest Control Karachi (pestcontrolkarachi.com.pk), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our pest control and fumigation services in Karachi, Pakistan.
Information We Collect
Personal Information
When you book an inspection or request our services, we may collect:
- Full name and contact details (phone number, email address)
- Property address and location details
- Type of pest problem and infestation details
- Preferred appointment dates and times
- Property type (residential, commercial, warehouse, restaurant, school, etc.)
- Payment information for billing purposes
Property Information
To provide effective pest control services, we collect:
- Property size and layout details
- Type of infestation (cockroaches, termites, rats, etc.)
- Areas requiring treatment (kitchen, foundation, ceiling, etc.)
- Previous pest control treatments, if any
- Property access requirements
Service Information
We maintain records of:
- Service dates and treatment methods used
- Follow-up requirements and scheduled visits
- Treatment effectiveness and customer feedback
- Chemicals and products used during treatment
How We Use Your Information
Service Delivery
We use your information to:
- Schedule and conduct pest inspections at your property
- Provide targeted treatments for your specific pest problems
- Deliver expert diagnostics and pest removal services
- Arrange follow-up visits and prevention treatments
- Provide customer support and service communications
Business Operations
Your information helps us:
- Process payments and maintain billing records
- Improve our services based on customer feedback
- Comply with health and safety regulations
- Maintain service records for warranty purposes
Communication
We may contact you to:
- Confirm appointments and service schedules
- Provide treatment updates and recommendations
- Send service reminders and follow-up notifications
- Share important safety information about treatments
Areas We Serve
We provide pest control services across Karachi, including but not limited to:
- Saddar, Federal B Area, Bahadurabad
- Karachi Cantonment, D.H.A. Phase 2, 6, and 7
- Gulshan-e-Iqbal, P.E.C.H.S Block 2
- Gulshan-e-Hadeed, Abbas Town, Model Colony
- And all other neighborhoods throughout Karachi
Location data helps us schedule efficient service routes and provide timely assistance.
Information Sharing and Disclosure
Service Partners
We may share limited information with:
- Licensed pest control technicians performing services
- Chemical suppliers for safety and compliance purposes
- Emergency services if safety situations arise during treatment
Legal Requirements
We may disclose information when required by:
- Pakistani law enforcement or regulatory authorities
- Health department inspections or investigations
- Court orders or legal proceedings
- Emergency situations involving public health and safety
Third-Party Services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
Protection Measures
We implement security measures including:
- Secure storage of customer records and service data
- Limited access to personal information on a need-to-know basis
- Regular training for staff on privacy and data protection
- Secure disposal of treatment records after retention periods
Treatment Safety
We maintain confidential records of:
- Chemicals and treatments used at your property
- Safety precautions and health considerations
- Emergency contact information during treatments
Your Rights and Choices
Access and Updates
You have the right to:
- Request copies of your service records and personal information
- Update or correct inaccurate information in our records
- Request deletion of personal information (subject to legal requirements)
- Opt-out of non-essential communications
Service Preferences
You can:
- Choose your preferred communication methods
- Request specific appointment times and service approaches
- Decline follow-up treatments or additional services
- Request detailed information about treatment methods and chemicals
Data Retention
We retain your information for:
- Service records: 5 years for warranty and follow-up purposes
- Payment records: As required by Pakistani tax and business laws
- Treatment records: As required by health and safety regulations
- Communication records: 2 years for customer service purposes
Cookies and Website Usage
Our website may use cookies to:
- Improve user experience during online booking
- Remember your preferences for future visits
- Analyze website traffic and service area demand
- Provide relevant information about our services
Contact Information for Privacy Matters
For questions about this Privacy Policy or your personal information:
Pest Control Karachi
Website: pestcontrolkarachi.com.pk
Location: Serving all areas of Karachi, Pakistan
For privacy-related inquiries:
- Use our website contact form at pestcontrolkarachi.com.pk/contact
- Call our customer service line at 03365808392
- Email us through our official website at cs@pestcontrolkarachi.com.pk
Updates to This Privacy Policy
We may update this Privacy Policy to reflect:
- Changes in our services or business practices
- New legal requirements or regulations
- Improvements in data protection measures
- Customer feedback and service enhancements
Updated policies will be posted on our website with the effective date clearly indicated.
Compliance
This Privacy Policy complies with:
- Pakistani data protection and privacy laws
- Local business registration requirements
- Health and safety regulations for pest control services
- Industry standards for customer information protection
Service Types Covered
This policy applies to all our services including:
- Residential pest control for homes and apartments
- Commercial pest control for offices and warehouses
- Specialized treatments for restaurants and food establishments
- Educational institution pest management
- One-time treatments and scheduled service plans
- Emergency pest control services
By using our pest control services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy while providing effective pest control solutions throughout Karachi.